Privacy policy
Effective Date: 17 May 2025
At Bluebell Falls, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website www.bluebellfalls.com or interact with our services.
1. Who We Are
Bluebell Falls is an artisan goat cheese producer located in Newtownshandrum, Co. Cork, Ireland. Our website is operated to provide information about our products, accept online inquiries, and, where applicable, process purchases or bookings.
If you have any questions about this policy, you can contact us at:
Email: orders@bluebellfall.com
Phone: 063 72999
Address: Bluebell Falls, Newtownshandrum, Charleville, Co. Cork, Ireland
2. Information We Collect
We may collect and process the following personal data:
Contact Information (e.g. name, email address, phone number)
Order Details (when making a purchase or booking)
Marketing Preferences (e.g. newsletter sign-ups)
Technical Information (e.g. IP address, browser type, operating system)
Cookies and Usage Data (to help us improve our site and user experience)
3. How We Use Your Information
We use your personal data for the following purposes:
To respond to your inquiries or messages
To process orders or bookings
To manage and improve our website and services
To send marketing emails (only if you have opted in)
To comply with legal obligations
4. Legal Basis for Processing
We collect and process your data based on one or more of the following grounds:
Your consent (e.g. when subscribing to newsletters)
Contractual necessity (e.g. to fulfil an order)
Legitimate interests (e.g. to improve our services)
Legal obligations
5. Sharing Your Data
We do not sell your personal data. However, we may share your data with trusted third parties only when necessary, including:
Payment processors
Website and IT service providers
Delivery or courier services (for shipping)
Legal or regulatory authorities, when required
All third parties are required to comply with GDPR and safeguard your information.
6. Data Retention
We retain your data only as long as necessary for the purposes outlined above, or to comply with legal, tax, or regulatory requirements. You can request deletion of your data at any time (see Section 8 below).
7. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand user behaviour, remember your preferences, and improve site performance.
You can manage cookie preferences through your browser settings.
8. Your Rights (under GDPR)
As an EU resident, you have the right to:
Access your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, please contact us at orders@bluebellfall.com.
9. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. While we strive to safeguard your information, no transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically.
11. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Email: orders@bluebellfall.com
Phone: 063 72999
Postal Address: Bluebell Falls, Newtownshandrum, Charleville, Co. Cork, Ireland